#Best messenger for facebook chat how to
#Best messenger for facebook chat series

Lego, one of the most popular companies selling kids toys, implements the same strategy. Using the Facebook Messenger chatbot is the best example to boost sales by promoting and suggesting relevant products. When a business implements any tool, the main aim is to boost sales. Allowing the scheduling feature saves the customers time and offers them a unique experience and satisfaction, building trust and loyalty.

#Best messenger for facebook chat series

The Facebook chatbot use cases here allow the visitors to fix an appointment to test the beauty products or even go for service appointments, with the help of a series of questions and triggers initiated. It allows the user to select the store where they would like to visit and try the product. Sephora, in this respect, has stepped forward in implementing a chatbot on Facebook Messenger to let customers schedule store visits. One can not potentially buy everything from home. Allowing the users to surf through the available range of content and selecting the one that is best suited to them makes chatbots a great tool.įor example, Domino’s Pizza’s Facebook Messenger chatbot offers the complete details of the variants available, lets you order, track, review and even suggests notable additions making the purchase experience unforgettable. The use of the Facebook chatbot in making purchases is surreal.

Making purchase experience quick and easy Surveybot is one of the finest examples that allows the business to collect the information related to the customer, behaviour, preference, and experience, allowing one to smoothly plan the future course of action. Suggested Reading: Collect CSAT on WhatsApp and Facebook Messenger Since most decisions are based on customer feedback, it is essential to use the Facebook Messenger chatbot to collect the feedback. There are innumerable decisions that a business needs to make on the way. Collecting feedback is important for decision making It then ensures that the customised data reaches the users seamlessly.īy offering the key financial metrics and live stock quotes, along with the latest news posts, this is one of the most exemplary Facebook chatbot examples. Their chatbot personalises and lists down all the user’s data and wishes they’d like to see daily. The best example of an application that focuses on keeping its users informed is The Wall Street Journal. The first thing that the business focuses on while designing the chatbot is related to keeping the customers informed. Designing a chatbot to keep customers informed The top Facebook chatbot examples that have created an impact on the business world are listed down below: 1.

The best Facebook chatbot examples make sure that the customer is being served 24*7.Ĥ0% of millennials prefer to engage with bots daily, which makes Facebook Messenger chatbot important to every business.Ĭhatbots are being used in the business in various aspects, and the use cases range from feedback to queries and assisting the customer in making potential purchases.

An excellent option for business to capture the market as most customers are already on the platform.

The smoothest platform for the business and customer to have end-to-end communication without any interruptions.

One of the tools that is simple to use both by the business and the customer.

So the question that frequently comes up is why does a business need the Facebook Messenger chatbot. Suggested Reading: A Definite Guide to Facebook Messenger Chatbot Some of the common use cases of Facebook Messenger chatbot are to offer personalised suggestions, real-time answers, quick assistance, and built loyalty with the customers. Indeed, that is a colossal figure that clearly explains why the Facebook chatbot use cases will benefit the business.

In a study, Acquire reflected that around 1.4 billion use messaging applications and are willing to talk to chatbots.

#Best messenger for facebook chat how to

So, let us look at what is a Facebook chatbot and move to how to use the chatbot for FB. Being a platform with massive traffic, this is the best opportunity for businesses to use the Facebook Messenger chatbot. They have offered a smooth platform for the business to effectively connect with the customers, especially during a pandemic.Īs one of the finest social media platforms, Facebook has grown at a tremendous rate offering the businesses a platform to connect to a more extensive customer base.įacebook is easy to access, and it is the third most used application, with over 68% of application users only. Being a platform with massive traffic, this is the best opportunity for businesses to use the Facebook Messenger chatbot. We look at the top 10 use cases.įacebook chatbot examples have been around for a long time.